Effective Date: 21st Jul 2025
Welcome to Freshboot.in. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.
1. General Overview
Freshboot.in is a digital marketplace for buying and selling refurbished laptops. We provide a platform where verified sellers can list their products and customers can purchase them with assurance of quality, warranty, and customer support.
2. Eligibility
By using Freshboot.in, you represent that:
- You are at least 18 years old.
- You have the legal authority to enter into a binding agreement.
- All information provided by you during registration or use of the platform is accurate and complete.
3. Product Listings and Pricing
- All products listed as “refurbished” are inspected, tested, and certified for resale.
- Pricing is subject to change without prior notice.
- Product images are for illustrative purposes only and may differ slightly from actual products.
- We strive to ensure accurate descriptions, but Freshboot.in does not guarantee 100% error-free listings.
4. Order Acceptance and Cancellation
- Orders placed on Freshboot.in are subject to availability and acceptance.
- We reserve the right to refuse or cancel an order at any time for reasons including but not limited to stock unavailability, pricing errors, or suspected fraud.
- Cancellation requests must be raised within 24 hours of placing the order or before shipment, whichever is earlier.
5. Payment Terms
- We support multiple payment options including UPI, credit/debit cards, net banking, and wallet services.
- All payments are processed securely through our trusted payment gateway partners.
- We do not store your payment information.
6. Shipping and Delivery
- We offer PAN India delivery through reliable logistics partners.
- Delivery timelines vary based on location and stock availability, generally between 3–7 business days.
- In case of delivery delays, customers will be notified via email or SMS.
7. Return, Refund & Replacement Policy
- Products can be returned or replaced within [7–10] days of delivery if found defective, not as described, or physically damaged (must be reported within 48 hours).
- Refunds will be processed to the original payment method within 7–10 working days after approval.
- For return eligibility, products must be in original condition with all accessories and packaging.
8. Warranty Policy
- Refurbished products may carry a limited warranty of [3 to 6 months], as mentioned on the product page.
- Warranty covers hardware malfunction but does not include damage due to misuse, liquid damage, physical damage, or unauthorized repair.
9. User Conduct
Users agree not to:
- Upload false or misleading product reviews or content.
- Attempt to gain unauthorized access to the platform.
- Violate any applicable law or regulation while using the website.
10. Intellectual Property
All content on Freshboot.in including logos, graphics, text, product images, and technology is the intellectual property of Invadex Tech or its partners. Unauthorized use is strictly prohibited.
11. Limitation of Liability
Freshboot.in is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the amount paid by the user for the specific product or service.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City, India].
13. Modifications to Terms
Freshboot.in reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on the website and will be effective immediately upon posting.
14. Contact Us
For any queries or support, contact us at:
- 📧 Email: support@freshboot.in
- 📞 Phone: 8076968819